What Methods of Payment
do you accept?
We use PayPal's shopping cart and can accept Visa, Mastercard, Discover, American Express, Debit
cards and e-Checks. We are a Verified Business member of PayPal so you can shop with the confidence that we have
been carefully screened by PayPal.
If you are not a member of PayPal, you can still purchase
from us. Just follow the instructions given in the Shopping Cart during Check Out. Setting up your new PayPal account
is fast and easy and FREE.
If you already have a PayPal account, you will be asked
to Login during checkout. Please note that payments made to us through PayPal will appear on your bank or credit card statement
under the name of Randall Enterprises. When we have received notification of your payment from PayPal, we will email
you to let you know that your order has been received for processing and when it will be shipped.
We also accept orders
by mail. PLEASE email us and tell us which items you wish to order before mailing a payment to us. We would hate
to receive your order via mail only to discover that the item you want has already been sold to someone else. Communicate
with us regarding your order and we will remove from the web site and hold for you the items you desire. We can not
accept Credit Card payments by mail, but will gladly accept your personal check or a postal money order.
Checks and Money Orders MUST be made out to GALE
RANDALL. Please do not make them out to Randall Rosaries or Randall Enterprizes. Since we customarily receive
all of our payments through PayPal, we have not set up a business account with our bank. That being the case,
our bank will not honor checks made out to our company name. We are happy to accept Checks and Money Orders, but they
must be made out to me personally -- Gale Randall. Checks made out to Randall Enterprises or Randall Rosaries will be
returned to you and your order will be cancelled.
How much will the Shipping costs be?
All items purchased from this website (except a single Free
Rosary) are shipped via United States Postal Service Priority Mail. The shipping rates are calculated on the quantity
of items you purchase.
1 - 2 items will cost $4.80, 3 - 15 items will cost $9.80,
and 16 items and up will cost $12.95.
"Free" Rosaries are shipped via USPS First Class mail.
The $2.00 shipping and handling fee charged for "Free" Rosaries covers the cost of mailing and a bubble envelope for safe
shipment.
We are unable to accept International orders at this time.
Do you guarantee your products or services?
Yes, all of our items are guaranteed.
If you are not satisfied with your purchase, just let us know and we will be happy to give you a complete refund. We ask that
you notify us of your desire to return your item(s) within 10 days of the date of purchase and communicate with us via email
concerning the mailing of the item(s) back to us.
Are your Rosaries and Prayer Beads really Hand-Crafted?
Yes. All of our rosaries,
chaplets and prayer beads are made one at a time by one person. Even two rosaries of the same type of bead may be slightly
different. Minor chips, imperfections, and size variations may exist in the gemstone beads as nature has determined how much
or what tint of color is in the stones that are formed into beads. Our craftsperson tries very hard to use only "A" grade
gemstone beads in her creations. Glass and plastic beads are more uniform in size and color as they are created by machines.
Minor "flaws" can be found with most hand-crafted items, but they will not affect the usefulness of the item or it's overall
beauty. If you desire a "perfect" piece, you are probably better off to purchase a rosary made by a factory with equipment
capable of producing uniform pieces. Most of the rosaries that you purchase from Catholic stores are machine-made.
Centerpieces,
Cruifixes, Crosses and Medals are used in different combinations as our stock allows. Every effort is made to publish a clear
picture of each item offered so you can see exactly what you are getting, but if you purchase the item and are not satisfied,
you may return it.
The major difference between our rosaries and those of our competitors is in the type of metals
used. We offer base metal/oxidized/nickel-silver and gold tone parts which helps us to keep the price of our prayer beads
low. Sterling Silver and Gold rosaries are quite expensive and there are plenty of retailers online who use these if you are
looking for prayer beads of that type. In the future we may offer a small selection of rosaries with pewter or sterling silver
parts, but we are not offering these at this time.
I have found an item and placed an order but I received an email stating that the item is out of
stock. Why does this happen?
Many of our rosaries are truly one of a kind, so the listing of an item on the
website may be the only one that we have. Occasionally we make several of one design, but if we have done this we have indicated
it on the item listing. Each item listing shows the number of rosaries of that design currently in stock. Please do not order
more than is listed. The PayPal Shopping Cart does not have an inventory control feature so it is impossible for the Cart
to show that an item is out of stock. You will have to note the quanity on hand in the item listing.
The website is
checked throughout the day for orders and sold items are deleted from the website at those times. If you happen upon the site
right after another person has made a purchase, it is possible that you will see an item that we have not deleted yet. If
this has happened and you have already made payment via PayPal, we will offer you a similiar item at the same price, offer
to make you an item like the one you purchased notifying you of any delay in shipping, or refund your payment to your PayPal
account. We will do whichever of these things you want us to do to make it right. You can totally avoid problems with purchasing
an item that has previously sold by emailing us and telling us what items you want BEFORE you make a payment thru PayPal.
That way we can delete your items from the website before another person purchases them.
If you want an item that
you have seen on the website and it has sold before you were able to complete a purchase, email us and we will let you know
if we have the materials in stock to make the item for you or check the site again in a couple of days and you may find that
an item with the same gemstone has been added to our inventory.
